Terms of service

Welcome to SRM Creations. By accessing this website and placing an order, you agree to the following terms.

OVERVIEW
This store is operated by SRM Creations (Sue McLaughlin), based in Issaquah, Washington, USA. Throughout the site, the terms "I," "me," and "my" refer to SRM Creations. By visiting the site or purchasing from me, you agree to these Terms of Service.

PRODUCTS
All items are handmade to order. Because each piece is crafted individually from natural cork and other materials, slight variations in color, grain, and texture are normal and are part of the character of a handmade product. Product photos are representative; your item may vary slightly.

ORDERS AND PRICING
I reserve the right to refuse or cancel any order. Prices and product availability are subject to change without notice. All orders are subject to my Return and Refund Policy, including the 24-hour cancellation window.

CUSTOM AND MADE-TO-ORDER ITEMS
By placing an order, you authorize me to begin making a custom item to your specifications. Please review your color, material, and personalization choices carefully before ordering.

INTELLECTUAL PROPERTY
All designs, images, and content on this site are the property of SRM Creations and may not be copied or reproduced without permission.

LIMITATION OF LIABILITY
To the fullest extent permitted by law, SRM Creations is not liable for any indirect, incidental, or consequential damages arising from your use of this site or products purchased from it.

GOVERNING LAW
These Terms of Service are governed by the laws of the State of Washington, USA.

CONTACT
Questions about these terms? Email info@mysrmcreations.com.

Last updated: June 26, 2026.